Follow Up on a Quote With an Assumption Check

A quote can sit unanswered because the scope is wrong, approval has not happened, or the price is outside budget. Asking did you see it reveals little.

Read the signal

The buyer may avoid responding when the quote contains assumptions they cannot confirm. A follow-up that makes correction easy can uncover the issue before the approval window closes.

Make the next move

Refer to the quote’s main assumptions, such as seats, term, and support. Ask which one needs revision and when the buying team will review the final version. Do not treat a download receipt as acceptance.

Language you can adapt

Illustrative wording:

The quote assumes 40 users and standard support. Do those inputs still match your plan, or should I revise them before finance reviews it?

The wording is a starting point. Replace the problem, evidence, and request with details the buyer actually gave you. If those details are missing, ask a question before sending a polished message. Specificity makes it easier for the buyer to correct your understanding and easier for you to see whether the opportunity is moving.

Decide what happens next

If the scope changes, issue a new quote with a clear version. If it does not, ask for the review date rather than repeatedly requesting a decision.

Write the result in your deal notes as an observable fact: who responded, what they agreed to do, and when. A friendly reply is useful, but a decision, a named owner, or a scheduled review tells you more. If the next step remains vague, treat that as information about the deal rather than a reason to send the same follow-up again.

Use these examples responsibly. Describe your product, pricing, and customer results accurately, and adapt every suggestion to the buyer’s stated process.